Liquid Customer Support
Our US-based customer service team is available 24/7 to help you answer any questions you or your Vendors might have. Chat is the preferred way to contact us.
Also, check out our FAQs or Liquid News to read detailed information about our product.
Here to help your team
Your team members, freelancers, consultants, vendors, and suppliers can reach out to us any time to check the status of payments or get fast answers to their questions.
Streamlined onboarding
Our US-based support team and standardized, efficient onboarding flow gets your contractors and vendors using Liquid quickly.
Compliance experts
We’ve heard the audit horror stories. We’re here to help you get your documentation in order and answer your freelancer compliance risk questions.
Work Order advice
Not sure how to structure your Work Order in Liquid? Tell our support team more about the project and work to be done, and we’ll give you advice on how to structure the terms of your Work Orders.
Join us for Office Hours
We host weekly office hours via Zoom for our users to learn how to quickly contract and pay your global, liquid workforce. In our live group meetings, we go over any questions you have about using Liquid.
White glove concierge service
For those on a Concierge or custom Enterprise plan, our support team is available for private video calls to set up your account and your Vendor’s accounts. Contact us via chat.
Feature Requests
Our customers love us and we love our customers. If you have a suggestion to improve Liquid, we’d love to hear it. Submit a feature request anytime.
Clients on Liquid
Clients use Liquid to onboard, manage, and pay Vendors. From standardizing your contracts to managing your Accounts Payable to paying your Vendors.
Vendors on Liquid
Vendors use Liquid to invoice their Clients, get paid in the US (and in 175+ countries worldwide), and send and accept project proposals / Work Orders.
Complete vendor and contractor management.