Security is our top priority
Liquid uses state-of-the-art cryptographic algorithms during data transmission (HTTPS), and data in our databases and document storage is strongly encrypted in transit and at rest. Our servers are kept in PCI certified data centers with 24×7 monitoring.
PCI-DSS certification process is designed to protect your sensitive data. When credit card information is added, the cardholder information is never transmitted through our servers. Liquid does not store any sensitive credit card information on our servers but uses a card processor (Chase PaymentTech) which is a certified Level 1 PCI Compliant Service Provider (the highest level), which requires an annual independent security audit of its processes and systems. Liquid and our 3rd party card processor test the system daily (manually and automatically) to ensure security.
Protecting your money
Your money is held in a protected account by our partner bank until it will be delivered to your vendor, so your funds are never at risk.
Training and education
All Liquid employees undergo background checks and security training. The development team follows strict processes which includes security validations.
Reporting and disclosure
We investigate all reported vulnerabilities, so if you think you have discovered a problem with your account please email: firstname.lastname@example.org